How to Contact Trakhees Customer Service
If you are looking for the Trakhees customer service number, you have come to the right place. Trakhees is a government entity that provides licensing and regulatory services for various sectors in Dubai, such as ports, free zones, and special development zones. Whether you need to apply for a permit, renew a license, or file a complaint, you can reach out to Trakhees customer service for assistance.
In this article, we will show you how to contact Trakhees customer service by phone, email, or online. We will also share some tips on how to get the best service from Trakhees.
Trakhees Customer Service Number
The easiest way to contact Trakhees customer service is by phone. You can call the toll-free number 800-6006 from within the UAE, or +971 4 448 5900 from outside the UAE. The phone lines are open from Sunday to Thursday, from 7:30 am to 2:30 pm (UAE time).
trakhees customer service number
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When you call the Trakhees customer service number, you will be greeted by an automated voice that will ask you to choose your preferred language (Arabic or English) and the service you need (licensing, permits, inspections, etc.). You will then be connected to a customer service representative who will help you with your query.
Trakhees Customer Service Email
If you prefer to contact Trakhees customer service by email, you can send your message to info@trakhees.ae. You should include your name, contact details, and a brief description of your issue or request. You should also attach any relevant documents or screenshots that can help Trakhees resolve your query faster.
Trakhees customer service will reply to your email within two working days. However, if your query is urgent or complex, it may take longer. You can also follow up on your email by calling the Trakhees customer service number and providing your email reference number.
Trakhees Customer Service Online
Another way to contact Trakhees customer service is through their online portal. You can visit https://www.trakhees.ae/en/Pages/default.aspx and click on the \"Contact Us\" tab at the top of the page. You will see a form where you can enter your name, email address, phone number, subject, and message. You can also choose the department you want to contact from a drop-down menu.
After filling out the form, click on the \"Submit\" button and wait for a confirmation message. Trakhees customer service will get back to you within two working days via email or phone.
Tips for Getting the Best Service from Trakhees
To ensure that you get the best service from Trakhees customer service, here are some tips to follow:
Be polite and respectful when communicating with Trakhees customer service representatives. They are there to help you and will appreciate your cooperation.
Be clear and concise when explaining your issue or request. Provide as much information as possible, such as your license number, permit number, transaction number, etc.
Keep a record of your communication with Trakhees customer service. Note down the date, time, name of the representative, and reference number of your call or email. This will help you track the status of your query and avoid any confusion or misunderstanding.
If you are not satisfied with the response or resolution from Trakhees customer service, you can escalate your complaint to the higher authorities. You can find the contact details of the senior management and directors of Trakhees on their website.
Conclusion
Trakhees customer service is available to help you with any questions or issues related to their services. You can contact them by phone, email, or online portal. You should also follow some tips to get the best service from them and ensure a smooth and hassle-free experience. 06063cd7f5
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